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Privacy Policy

Last updated 05/05/2026.

1. Welcome

We are Keep Growing BV, with registered office in Lede, Belgium, and company number BE 0793.276.490.

In this Privacy Policy, we explain what personal information we collect as a “data controller” and how we use and share this information to provide and improve our services.

This Privacy Policy forms an integral part of our Terms and Conditions.

2. Personal data

The limited personal we process may be collected through the following channels:

  • Website:
    When you visit our website, certain information is collected through cookies (including your IP address) to operate, maintain and improve the website.
    More information about our use of cookies can be found in our separate Cookie Policy.
  • Business relationship:
    When you contact us as a customer, prospective customer or business partner, we may process your full name, contact details (email address, telephone number, business and/or residential address), and any additional information required for orders, invoicing or collaboration.
    This may include bank account details, communication history and information relating to previous purchases or services.
  • Marketing:
    If you explicitly consent, we may process your name and email address to send newsletters, updates, promotions and information about our products and services.
    You can unsubscribe from these communications at any time.

While you are never obliged to provide personal data, refusing to provide information that is necessary for our services may prevent us from delivering those services.

3. Purposes of Processing

We process personal data as part of our general customer and order management, or to provide our services. This includes customer administration, tracking orders and deliveries, invoicing, responding to enquiries, and for marketing purposes.

Personal data is processed on one or more of the following legal grounds:

  • Based on your consent;
  • Performance of a contract;
  • Compliance with a legal obligation;
  • Protection of your vital interests or those of another person;
  • Performance of a task carried out in the public interest;
  • Our legitimate business interests

Where processing is based on your consent, you have the right to withdraw that consent at any time.

4. Sharing data with third parties

Where necessary to achieve the purposes described above, we may share personal data with employees and professional partners. Our partners are required to implement appropriate technical and organisational measures to protect personal data.

We will never sell or commercially transfer your personal data to third parties.
In the event of a merger, acquisition, restructuring, insolvency or transfer of business activities, personal data may be transferred as part of the business assets involved.

In limited circumstances, we may also be required to disclose personal data pursuant to a court order, legal obligation, fraud prevention requirement, security concern or to protect our legal rights.

5. Retention period

Personal data is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected.
Retention periods may depend on our contractual relationship, legal obligations and standard backup and archiving procedures.

6. Your Rights

Any individual whose personal data we process has the right to:

  • Access their personal data
  • Correct or update inaccurate or incomplete data
  • Request the deletion of their personal data
  • Request the restriction of processing
  • Object to the processing of their personal data on legitimate grounds
  • Request the transfer of their personal data to another organisation

To exercise any of these rights, please contact us by mail or at info@keepgrowing.be. To protect your privacy, we may ask you to verify your identity before processing your request.

7. Complaints

If you have comments or questions about our privacy policy, we would be pleased to hear from you.

All persons whose personal data we retain also have the right to file a complaint with the Commission for the Protection of Privacy (Rue du Printing Press 35, 1000 Brussels, commission@privacycommission.be).

8. Security

We implement appropriate technical and organisational security measures that may reasonably be expected to protect personal data against destruction, loss, alteration, unauthorised disclosure or unauthorised access.

Personal data will only be transferred to a partner in a country outside the European Economic Area provided that country ensures an adequate level of protection for your personal data. Before sharing personal data with a partner in the United States of America, we require a separate processing agreement or certification according to the Privacy Shield Framework(www.privacyshield.gov).

We cannot be held liable for unlawful or improper use of personal data by third parties.
You remain responsible for maintaining the confidentiality of your computer, IP address, login credentials and identification data.

9. Your Privacy

Your privacy is important to us.

Accordingly, we make every effort to protect them to the fullest extent possible and attach great importance to compliance with (i) the Law of December 8, 1992, on the Protection of Privacy with Respect to the Processing of Personal Data (as amended by the Law of December 11, 1998, “Personal Data Processing Law”); (ii) the anti-spam provisions of Book XII of the Economic Law Code on the law of the electronic economy; and (iii) the European Regulation 2016/679 of April 27, 2016, on the Protection of Personal Data (“General Data Protection Regulation”).